At dcs associates, We Are All Advocates for You

Wide range of IT experiance and knowledge, taliored Services for the hospitality sector

OFF SITE BACKUP

Storing your documents securely in the cloud to protect you data in case you lose anything.

HOSTED EMAILS

Remote access to your emails from anywhere, safely, securely and up to date.

IT SUPPORT

IT support when you need it most.

Disaster Recovery

Getting you back up and running in any emergency.

NETWORKING SOLUTIONS

Ensuring your business network is always up and running

PCI COMPLIANCE OVERVIEW

Helping you protect your business from data theft.

Telephony

dcs can provide assistance with Telephony, including first time set ups.

WIFI INSTALLATION

Installing and Maintaining the wifi systems for your guests to enjoy.

CCTV INSTALLATIONS

Helping you keep your business safe and secure.

HOSTED EMAILS

Buy it, you won’t regret it

Hosted Microsoft Exchange replaces the uncertainty, hassle and price of running an in-house mail server

Webmail Access

Access your business emails from anywhere through the Outlook Web Access on your own professional domain.

Regular Backups

Feel safe with our regularly backed up hosted emails

Outlook Connectivity

Easily use your Microsoft Outlook to set up, send and receive your emails on your desktop.

Simplisitc Holistic Hospitality

REDUCE THE COST OF YOUR IT OVERHEADS

How long can your hotel operate without it’s PMS or Email systems? dcs associates suggest the answer is, not long.

Ever thought how your hotel would recover if it is subject to disaster, this can destroy years worth of data but dcs associates’ Disaster Recovery is designed to have a solution in place for the road to recovery.

dcs associates specialise in providing internal and offsite backup, and disaster recovery services to the hospitality sector.

We are in a unique position having the right combination of experienced hospitality professionals and long serving IT experts.

The problem in the hospitality industry is that in the event of a major IT disaster almost every system stops (PMS, Email, Internet, Telephony etc…) but there are no obvious signs to your guests – except maybe a panic stricken Front of House team.

Traditional methods of recovery in the event of a sever failure can be as much as 48 Hours. For example, restoring the Windows Server Operating System is a minimum of 3 hours (once on site), Windows Update another 3 (maybe more depending on the Internet speed), installing additional application software required for a user to access the systems takes hours longer. When the Operating System and applications have been installed it is then possible to restore the data from the tapes or media, this can take up to 48 hours.

With dcs associates you can rest assured knowing that backups are carried out reliably and on schedule.

dcs associates use multiple backup techniques to ensure a variety of restore-able media. Our backup systems work on the 321 basis, three different backup methods (one being disk imaging), two different media and one offsite. This allows maximum recovery in minimal time. Disk imaging technology allows for quick recovery, much faster than traditional backup systems.

Safe in our hands.

Security is the foundation of compliance.

Payment Card Industry Data Security Standard (PCI DSS) is applicable to your business if you store, transmit or process cardholder data.

Many organisations around the world – particularly those that fall below the top tier of payment card transaction volumes – may require.

All businesses that accept payment cards are prey for hackers and criminal gangs. A lack of understanding of PCI DSS compliance, combined with the fact that targeting your business is easier and cheaper than ever before with the rising use of attack automation techniques, increases risk in this hostile cyber environment, it’s never been more important to shore up defences.

A PCI compliance overview from dcs associates includes the following:

  • Site Visit
  • PCI Compliant Scan
  • PCI DSS approved scanning vendor
  • External Scan(s)
  • Internal Network Vulnerability scan
  • identify real and potential vulnerabilities inside the network
  • Investigation into current internal protection software
  • Investigation into cardholder data environment and recommendations for reducing footprint
  • Security Health Check
  • Liaison with the hotel to gather information prior to site visit
  • Microsoft network Security Policy Generator
  • Overview Report and summary
  • Best practice recommendations

PCI is not, in itself, a law. The standard was created by the major card brands (Visa, MasterCard, Discover, AMEX and JCB) – at their acquirers’/service providers’ discretion. Merchants that do not comply with PCI DSS (and suffer a breach event) may be subject to fines, card replacement costs, costly forensic audits, brand damage, etc.

dcs associates can assist organisations with their PCI compliance. Which will greatly help reduce the risk from facing the extremely unpleasant and costly consequences.

Unlock the benefits of enterprise-class messaging for thousands of businesses, of all sizes, worldwide.

Our Mail servers are fast and feature-rich providing you with more than just email. The web-mail system, which is mobile device and tablet friendly, includes great calendaring a scheduling, advanced contact features and so much more.

dcs associates specialises in the day-to-day management of your email platform so you can focus on your business. We make it simple for your company to communicate and get things done by offering email hosting services to meet your business needs.

Microsoft Exchange, is the industry-standard communication platform for business, combining email, calendars, meetings, mobile syncing and more. Hosted Microsoft Exchange 2013 makes these advanced mailbox features available to all.

Microsoft Exchange delivers huge business benefits.

Microsoft Exchange is more than just email. It provides your organisation with a robust platform for professional communication and allows your team to keep working and talking no matter where they are.

  • Complete mobile solution. Sync email, calendars, tasks and your address book with your mobile devices like iPhone / iPad, Android handset, Windows Mobile device or Blackberry (models with activesync only)
  • Webmail. Access your Exchange mailbox from any web browser thanks to Outlook Web Access
  • Keep remote workers in the picture. Share mailboxes, calendars and tasks with all the right people, whether they are in the office or not

Take your email with you wherever you go with complete inbox synchronisation. Stay connected with Outlook client connection from office PCs, Webmail, Outlook Anywhere and ActiveSync mobile email on compatible devices.

 

Microsoft Exchange from dcs associates includes:

  • Unlimited storage per user
  • Free Activesync for iPhone®, Android®, and Windows® phones
  • Your data is securely backed up
  • Spam and virus protection
  • Rich email interface
  • Individual and shared
    • Calendars
    • Contact lists
    • Task lists
  • Public folders
  • Mailbox recovery

A wide range of connectivity options: Outlook Web Access, MAPI (including RPC over HTTPS), IMAP, POP and Outlook Mobile Access.

MS Exchange Consultation

dcs associates can offer you consultation on your implementation and migration of Exchange Server. If you are uncomfortable with any aspect of your implementation/migration then call us and we can offer you the full range of consultation to ensure you make the right decision, from network architecture review and backup advice to ensuring you purchase the right product.

Consultancy, Design, Maintenance and Installation. All our installations are carried out to the highest standards of quality and safety. Renowned for our specialist knowledge and expertise in data, network and voice, we also have a proven track record for delivering quality installations on time and within budget.

Whether we are dealing with a simple electrical system or developing a complex data network, we treat every task with the same attention to detail. As part of our commitment to quality customer service, we aim to build long-term working partnerships with our clients.

Once your network is fully installed, we continue to provide you with an excellent support and maintenance service with scope for future expansion built into all the projects we undertake.

One reason why our clients tend to stay with us is that we develop an understanding of your business and how it operates. This enables us to develop and install a cost-effective, flexible system that will expand in line with your business needs.

We specialise in the development, installation and management of bespoke WiFi. Regardless of the size of your business, we offer the products and expertise to help you get connected with a network that’s just right for you.

  • Our engineers will carry out a site survey to establish your needs
  • A bespoke WiFi network is developed, specifically tailored to your requirements
  • Integrate a Guest portal to connect with your customers
  • Full telecoms installation and management package available

With an ever increasing reliance on the Internet for leisure and business, your guests will expect a high standard of network connectivity within your premises. An outstanding WiFi network increases your guests’ satisfaction, promoting new and returning custom and positions you as a stand-out hotel for business and leisure purposes.

With a wealth of experience reaching back more than 20 years, dcs associates boast equally lengthy customer relationships. Always keen to embrace innovation, helping customers through the telephony maze. dcs associates provides everything you need to in the way of hospitality voice communications, from fixed lines and calls, to hospitality telephone systems and in room solutions.

We also offer inbound call management solutions, non-geographic national and local numbers and complete mobile voice and data solutions. dcs associates provides a range of telephone systems to suit your business, be it a hosted or on property system you require, we have a range of solutions from our partners to meet every requirement and the expertise to make it work for your business.

From Hosted VoIP solutions for small single and multi-site deployments, home workers and pre-opening offices to IP systems from Mitel, Avaya and NEC for small to large hotel deployments, dcs associates provides the very best solutions for the hospitality industry.

In order to provide you with the best possible service and advice, we at dcs associates like to affiliate with some of the best providers and suppliers in our field. Making sure we provide you with the best possible products whilst keeping costs low due to our established partnerships.

Here are some of our partners that we work closely with

DrayTek is the leading manufacturer of business class broadband and networking solutions. These help consumers and businesses save money and improve efficiency by exploiting the full potential of the Internet. The product range includes routers, firewalls, PBXs, IP Phones, switches and wireless access points.